1 hour ticket response
We are specialized in supplying a fast and accurate answer to each support ticket submitted by a customer. Our knowledgeable customer service staff members will review your request and will offer you the most efficient option. We offer a 1–hour response time guarantee for all support tickets. In reality, the average customer support ticket response time has proved to be twenty minutes.
An Outstanding Tech Support Service
We’ve got a team of web hosting support engineers who are ready to respond to all your inquiries whenever you need assistance. Most of our technical support team representatives have many years of experience in the Linux hosting service business, so you can always count on fast and adequate answers to your questions.
An Easy–to–Browse Help Center Section
Integrated into the Web Hosting Control Panel is an easy–to–browse Help section, which features various information sources. You can browse through a regularly updated knowledgebase featuring web hosting account administration articles and web site management articles, check the how–to video tutorials or take a gaze at the F.A.Q. repository.
