Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you’ll find an in–depth Help section featuring plenty of how–to articles and commonly asked questions. They are contributed by our support team of trained technicians. Simply fill in your question and our clever software will provide you with the best possible answer.

  • Top quality support service

  • Instructional Video Clips

  • For those of you who prefer to learn how to fix a frequently encountered problem by watching a video lesson, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the videos are very short and simple to follow. They offer you visual demonstrations of different site administration procedures.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock technical support service and a one–hour support ticket response time guarantee. Our skillful technical support engineers will be at your disposal 24x7 to reply to your questions and to resolve any problem that you may possibly have. Just send a technical support request from the Help Center section and we’ll respond to you in a flash.